.Five9 (FIVN) has actually been rewarded the 2024 Aragon Investigation Advancement Award for AI Connect with Centers as well as called an Innovator in two Aragon Analysis World rumors: AI Agent Operating Systems in the ICC, 2025, and Intelligent Call Facility, 2025. The business was actually identified as the most calculated merchant in the artificial intelligence Broker Operating systems report.At the center of Five9’s advancement is their eyesight for The NEW CX, where AI Brokers and also AI-empowered Human Representatives team up to deliver hyper-personalized client expertises. The company just recently presented new innovations featuring Five9 GenAI Workshop, Five9 GeniusAI, as well as Five9 AI Agents.The award appeared at Aragon Transform 2024 on December 10, 2024, realizing Five9’s visionary use of technology in market advancement as well as disruption.Five9 (FIVN) ha ricevuto il premio Aragon Analysis Innovation Honor 2024 every i Centri di Contatto AI ed u00e8 stata nominata Leader in as a result of rapporti di Aragon Research study World: Piattaforme di Agenti artificial intelligence nell’ ICC, 2025, e Centro di Contatto Intelligente, 2025.
L’azienda u00e8 stata riconosciuta come il fornitore piu00f9 strategico nel rapporto sulle Piattaforme di Agenti AI.Al centro dell’ innovazione di Five9 c’ u00e8 Los Angeles loro visione per The brand-new CX, dove Agenti artificial intelligence e Agenti Umani potenziati dall’ AI collaborano per offrire esperienze clienti estremamente personalizzate. Di recente, l’azienda ha introdotto nuovi progressi tra cui Five9 GenAI Center, Five9 GeniusAI e Five9 AI Agents.Il premio u00e8 stato consegnato durante l’Aragon Transform 2024 il 10 dicembre 2024, riconoscendo l’uso visionario della tecnologia da parte di Five9 nell’ evoluzione e nella disturbance del mercato.Five9 (FIVN) ha sido galardonada disadvantage el Premio Aragon Research Development 2024 por sus Centros de Contacto artificial intelligence y nombrada Lu00edder en dos informes de Aragon Investigation Globe: Plataformas de Agentes artificial intelligence en Los Angeles ICC, 2025, y Centro de Contacto Inteligente, 2025. La compau00f1u00eda fue reconocida como el proveedor mu00e1s estratu00e9gico en el informe sobre Plataformas de Agentes AI.En el corazu00f3n de la innovaciu00f3n de Five9 se encuentra su visiu00f3n para The brand new CX, donde Agentes artificial intelligence y Agentes Humanos potenciados por AI colaboran para ofrecer experiencias de cliente hiperpersonalizadas.
Recientemente, la empresa ha introducido nuevos avances, incluyendo Five9 GenAI Center, Five9 GeniusAI y Five9 AI Agents.El premio fue presentado en Aragon Transform 2024 el 10 de diciembre de 2024, reconociendo el uso visionario de la tecnologu00eda por parte de Five9 en la evoluciu00f3n y disrupciu00f3n del mercado.Five9 (FIVN) AI 2024,: ICC AI, 2025, 2025. AI. Five9 AI ARTIFICIAL INTELLIGENCE The NEW CX.
Five9 GenAI Center, Five9 GeniusAI Five9 Artificial Intelligence Brokers. 2024 12 10 2024, Five9. Five9( FIVN) a reu00e7u le Prix d’Innovation Aragon Analysis 2024 put les Centres de Connect with artificial intelligence et a u00e9tu00e9 nommu00e9e Forerunner dans deux rapports d’Aragon Study World: Plates-formes d’Agents artificial intelligence dans l’ICC, 2025, et Centre de Call Intelligent, 2025.
L’entreprise a u00e9tu00e9 reconnue comme le fournisseur le plus stratu00e9gique dans le rapport sur les Plates-formes d’Agents AI.Au cu0153ur de l’innovation de Five9 se trouve leur vision put The brand-new CX, ou00f9 Brokers artificial intelligence et Agents Humains soutenus the same level l’AI collaborent pour offrir des expu00e9riences clients hyper-personnalisu00e9es. Ru00e9cemment, l’entreprise a introduit de nouvelles avancu00e9es, notamment Five9 GenAI Studio, Five9 GeniusAI et Five9 AI Agents.Le prix a u00e9tu00e9 remis lors d’Aragon Transform 2024 le 10 du00e9cembre 2024, reconnaissant l’utilisation visionnaire de Los Angeles technologie the same level Five9 dans l’u00e9volution et la disruption du marchu00e9. Five9( FIVN) wurde mit dem Aragon Analysis Advancement Award 2024 fu00fcr AI-Kontaktzentren ausgezeichnet und als Forerunner in zwei Aragon Investigation Globe- Berichten benannt: AI-Agenten-Plattformen im ICC, 2025, und Intelligentes Kontaktzentrum, 2025.
Das Unternehmen wurde als strategischster Anbieter im Bericht u00fcber AI-Agenten-Plattformen anerkannt.Im Mittelpunkt der Advancement von Five9 steht ihre Sight fu00fcr The NEW CX, in der AI-Agenten und von AI unterstu00fctzte menschliche Agenten zusammenarbeiten, um hyper-personalisierte Kundenerlebnisse zu schaffen. Das Unternehmen hat ku00fcrzlich neue Fortschritte eingefu00fchrt, darunter Five9 GenAI Workshop, Five9 GeniusAI und Five9 AI Agents.Der Preis wurde am 10. Dezember 2024 bei Aragon Transform 2024 verliehen und wu00fcrdigte Five9s visionu00e4re Nutzung von Technologie zur Marktentwicklung und- veru00e4nderung.
12/11/2024- 11:30 AM. The business was actually likewise named a Leader in The Aragon Analysis Planet for AI Agent Platforms in the ICC, 2025 and Aragon Research Globe for Intelligent Get In Touch With Facility, 2025. SAN RAMON, Calif.– (BUSINESS WIRE)–.
Five9 (Nasdaq: FIVN), service provider of the Intelligent CX System, has actually been called a champion of the 2024 Aragon Research Study Innovation Award for AI Contact Centers. Additionally, Five9 has been actually named an Innovator in 2 Aragon Analysis Planet reports: artificial intelligence Broker Operating Systems in the ICC, 2025, and also Intelligent Connect With Center, 2025. This acknowledgment coming from Aragon Study underscores Five9’s setting as an innovator in AI-elevated CX.
The Artificial Intelligence Broker Operating Systems in the ICC, 2025 record openings Five9 as the absolute most
strategic provider ranked in
the document, realizing Five9 s calculated vision for AI-driven advancement in CX. At the primary of the advancement is Five9’s concept for The brand-new CX where AI Brokers and AI-empowered Human Professionals team up to deliver hyper-personalized, simple and easy consumer expertises. By inspiring companies to provide transformative customer interactions while reducing expenses and boosting effectiveness, Five9 is actually establishing brand-new specifications for AI-powered solutions in the get in touch with facility field.
AI is fundamental for generating outstanding client adventures, as well as we are honored to become identified through AragonAnalysis as impressive for our initiatives to drive the smart get in touch with center ahead, stated Jonathan Rosenberg, Main Modern Technology Policeman and also Head of AI, Five9. Our emphasis has been actually, and will remain to be, helping businesses deliver those knowledge with user friendly resources and also abilities. With each brand-new development, our experts take a step forward for each Five9 and also for the industry in its entirety.
The Aragon Study Innovation honor pinpoints carriers leveraging ideal use of innovation to not only conform as markets alter, but to proactively interrupt and notify just how their markets will certainly advance. Five9 was actually formally offered with the award on December 10, 2024, at Aragon Transform 2024, the annual Aragon Analysis awards ceremony.Five9’s devotion to advancement, specifically its vision for mixing artificial intelligence Representatives and AI-empowered Human Professionals, is actually preparing a brand new standard for just how services may provide hyper-personalized and also seamless client knowledge, said Jim Lundy, Founder, Chief Executive Officer and also Lead Expert, Aragon Research. This award as well as document identity improves Five9’s commitment to providing AI technologies for CX.
Previously this year, the provider launched brand-new advancements, consisting of Five9 GenAI Studio, Five9 GeniusAI, as well as Five9 Artificial Intelligence Representatives, that enhance the way companies approach CX, steering better end results for both clients as well as representatives. About Five9. The Five9 Intelligent CX System, powered by Five9 Brilliant AI, offers a thorough rooms of options to power AI-elevated client experiences that provide much better company end results as well as Bring Pleasure to CX.
Our linked cloud-native offering allows hyper-personalized client experiences and even more inspired employees, bring in every client communication more linked, simple, and individual. Trusted by 2,500 +customers as well as 1,400+ companions worldwide, Five9 combines the power of artificial intelligence, our platform, and also our individuals to drive AI-elevated CX.To learn more, browse through www.five9.com. Interact along with our team @Five9, LinkedIn, Facebook, Weblog.
u00a9 2024 Aragon Investigation, Inc. and/or its Affiliates. All Liberties Scheduled.
The identification of an Aragon Research study honor champion is actually certainly not a promotion through Aragon Research of any seller, item, or service. Sight resource version on businesswire.com: https://www.businesswire.com/news/home/20241211589484/en/. Hannah Blackington.
Company Communications Director. Press@five9.com. Source: Five9.
FREQUENTLY ASKED QUESTION. What significant awards carried out Five9( FIVN) gain in 2024 from Aragon Study? Five9 won the 2024 Aragon Investigation Technology Honor for AI Contact Centers and also was actually called a Forerunner in 2 Aragon Research Globe files: AI Representative Operating Systems in the ICC, 2025, and Intelligent Contact Center, 2025.
What brand-new AI products performed Five9( FIVN) introduce in 2024? Five9 launched Five9 GenAI Workshop, Five9 GeniusAI, as well as Five9 AI Representatives to change consumer adventure control.How carries out Five9’s( FIVN )BRAND-NEW CX sight influence customer service? Five9’s brand-new CX eyesight combines AI Agents along with AI-empowered Human Representatives to supply hyper-personalized, simple and easy clientadventures while lessening expenses and boosting performance.
What was actually Five9’s( FIVN) tactical job in the Aragon Investigation World 2025 report? Five9was positioned as the best key merchant in the artificial intelligence Agent Operating Systems in the ICC, 2025 report, recognizing their key eyesight for AI-driven innovation in CX. When did Five9( FIVN) get the AragonInvestigation Development
Honor
?
Five9 was formally presented along with the award on December 10, 2024, at the Aragon Transform 2024 honors ceremony.